
- HAPPYFOX CHAT DONT LOAD FLOATING WIDGET HOW TO
- HAPPYFOX CHAT DONT LOAD FLOATING WIDGET CODE
Any website creation tool could also be used for eventually building a help center, but since they aren’t a special purpose, we won’t be listing any Static Site Generators (SSG). The end results must be for end users in order to be included in our list.
This will permanently remove the widget if the widget is still embedded on a webpage, it will no longer display.We won’t be listing platforms that merely enable team collaboration on writing projects. To delete a widget, click on the Delete Widget icon.When you edit a widget, the changes will automatically be reflected everywhere the widget is embedded. To make changes to the widget's options and appearance, click on the Edit Widget icon.You can then customize the copy without affecting the original. Want to use an existing widget as a template for a new widget? Click on the Copy Widget icon to create a copy of that widget.
(See the How to embed chat widgets section below for more details.)
Click on the View Widget Code icon to view a widget's embed code and direct link. To manage your widgets, click on the appropriate icon in the Actions column. That means you don't need to completely start from scratch if you need to change your widget's fallback options, appearance, etc. (The widget will not accept partial/invalid email addresses.) This URL would look To include both the patron name and patron email address, the URL would look chat widgetsĮvery chat widget you create is saved so that you can customize it over time. To include the patron's email address, add the patron_email parameter to the URL, and ensure that the email address is valid. To include the patron's name, add the patron_name parameter to the URL, and pass the name in a URL-encoded format. We recommend using a chat widget that has the Login Form enabled and also prompts for contact info so that the name and contact info (email) fields are available when the widget is loaded. If you would like to pass the name and email address of the patron in the query string for the chat widget link, you can include the parameters for patron_name and/or patron_email. referer_title: include the referring URL title. patron_email: fills in the patron email field.
patron_name: fills in the patron name field. Question: fills in the initial question field. These are generally used by sites who are custom coding their own scripts to help pass these details into the chat exchange from a third party communication tool (like a chatbot). You can also append additional query string parameters to the direct link for a chat widget to pass known data about the patron into the resulting chat exchange.
Pass additional parameters in the chat widget link
Copy and paste the direct link for the chat widget. Click on the Direct Link tab on the Widget Code modal. If you only want to have a direct link to a chat widget-making it possible to view a chat widget in its own browser window/tab-each widget includes its own direct link. In that sense, you could put the tag for these widgets someplace out of the way, such as your page footer. For slide-out tab and floating widgets, however, the chat widget's CSS code will reposition the element to the appropriate side of the page. For in-page and button pop-out widgets, where you place this tag is where your widget will appear. A tag, which is what positions your widget on the page. This can be placed in your page's element (or in LibGuides, your Custom JS/CSS code), but it can also be placed right alongside the rest of the widget's code-it'll work either way. A tag, which is what loads the necessary JavaScript that makes the widget work. The embed code for a widget consists of two parts-you need to include each on your page in order for the widget to work: Locate the chat widget you want to use and click on its View Widget Code ( ) icon in the Actions column.
Log into LibAnswers and go to LibChat > Chat Widgets. Please be aware that adding chat widgets on pages with large amounts of content may also result in slower load times for your users. We recommend including one chat widget on any single page, as loading multiple widgets on the same page can sometimes lead to conflicts.